About

Aakash Gupta is a Manager at American Express with a passion for learning new technologies and creating or contributing to projects that can positively impact millions of lives. With 5.94 years of relevant experience in the Analytics and Consulting industry, Aakash has gained expertise in Modelling and Regression, Statistics, ROI measurement, Targeting, Segmentation, and more, using various software and tools such as R, SAS, Python, SQL, and Spark. At American Express, Aakash is responsible for leading a team of multiple Business analysts while coordinating work across multiple teams. He has also created an upgrade to the existing personalization algorithm, leading to improved revenue and customer engagement. Aakash has developed algorithms for calculating text similarity between content across different channels using NLP and Deep Learning algorithms and managed their implementation on production servers, coordinating with multiple stakeholders across multiple teams and locations. He has also developed an automated monitoring and alert system for detecting anomalies in the production environment, managed creation of an automated Tableau-based report for performance measurement and monitoring, and optimized current system logs for increasing ease of access and reducing processing time. Prior to joining American Express, Aakash worked at Axtria as a Business Associate, where he interpreted and analyzed data for driving business solutions using various data analysis tools such as SAS, Python, R, SQL, etc. He also has experience working on the client side as well as with a team delivering business solutions. Aakash has also worked as a Content Coordinator at Socbeez Academy - India, where he selected suitable candidates for creating videos among 100 applicants and produced over 100 hours of video content. He oversaw the setup of an online coaching center in Kharagpur to help 100+ underprivileged students without access to the internet and maintained a proper setup of a recording room to be utilized for creating video lectures by interested students. Aakash holds a Master of Technology (M.Tech.) in Manufacturing Engineering and a Bachelor of Technology (B.Tech.) in Mechanical Engineering from IIT. He has also completed the All India Senior School Certificate Examination and All India Secondary School Examination (Class 10) from Maharishi Vidya Mandir, Ratanpur, Bhopal. Aakash's technical skills include SQL, ML, XGBoost, Mobile, Python, Deep Learning, NLP, Web, Spark, Selenium, Jenkins, CI/CD, SDET, iOS, and Integration.