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Aaron Spector

Sr. Manager, Customer Support at Rippling (We're Hiring!)

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About

Aaron Spector is a seasoned customer experience professional with over 19 years of experience in the tech industry. He is currently serving as the Senior Manager of Customer Support at Rippling, where he is responsible for overseeing the customer support team and ensuring that customers receive the best possible service. With a demonstrated history of working with tech startups in both B2B and B2C, Aaron has a passion for scaling teams, hiring, mentoring, empowering team members, and establishing processes. He is committed to creating a culture of excellence and ensuring that his team is equipped with the skills and resources they need to succeed. Prior to joining Rippling, Aaron held leadership positions at Reside Real Estate and Gusto (formerly ZenPayroll), where he was responsible for driving customer success and support. He has a proven track record of building high-performing teams and delivering exceptional results. Aaron holds a certificate in GIS from the City College of San Francisco. He is a lifelong learner and is always seeking new opportunities to expand his knowledge and skills. Overall, Aaron Spector is a highly accomplished customer experience professional with a wealth of experience in the tech industry. He is a strategic thinker, a strong leader, and a dedicated mentor who is committed to driving success for his team and his company.

Education

-

Companies

rippling

reside real estate

gusto formerly zenpayroll

cloud sherpas

moov corporation

crowdflower

valetreader

nasdaq

snow park freestyle resort

xm satellite radio

Experience

17.7 Years

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Experience

Senior Manager, Customer Support

rippling | San Francisco Bay Area

2019 - Present

Director, Support & Customer Success

reside real estate

2018 - 2019

Empowering Customer Care

gusto formerly zenpayroll | San Francisco Bay Area

2014 - 2018

Mobility Manager

cloud sherpas | San Francisco Bay Area

2013 - 2014

Account Manager / Mobile Engagement Manager

moov corporation | San Francisco Bay Area

2012 - 2013

Senior Crowdsourcing Applications Developer / Senior Account Manager

crowdflower | San Francisco

2010 - 2012

Creator / Site Manager / Social Media Strategist

valetreader

2009 - 2011

Executive Liability Claims Analyst/Specialist

nasdaq | San Francisco Bay Area

2007 - 2010

Operations Manager

snow park freestyle resort | Wanaka, New Zealand

2004 - 2006

Regional Marketing Manager

xm satellite radio | Greater Philadelphia Area

2003 - 2004

Skills

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Account Management

Analytics

Athletic Apparel

Business Development

Business-to-Business (B2B)

Crowdsourcing

CSS

Customer Experience

Customer Relations

Customer Relationship Management (CRM)

Customer Retention

Customer Service

Customer Success

Customer Support

Data Analysis

Denim/Apparel Design

Fire Eating

Hiring

HTML

Java Script Foundations

Management

Mobile Device Management

Monetization

New Business Development

Product Development

Product Management

Project Management

Sales

Sales Engineering

Sales Process

Salesforce.com

Scalability

Start-ups

Strategy

Zendesk

Zopim

Contact Details

Email (Verified)

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Mobile Number

+91XXXXXXXXXX

Education

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Companies

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