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Abheesh Dinavahi
Head of Customer Success at Almabase
About
Abheesh Dinavahi is a highly experienced VP of Customer Success at Signeasy, where he is responsible for helping businesses adopt e-signatures and drive digital transformation. With over 10 years of relevant experience, Abheesh is an expert in leading teams that drive product adoption and utilization, turn customers into advocates, reduce churn, and grow NRR and expansion revenue while maintaining high NPS and CSAT at Signeasy. Abheesh's expertise in customer success and account management has been honed through his previous roles at Signeasy, where he served as Head of Customer Success and as a Consultant for Enterprise Sales and Success. In both positions, he was responsible for developing and implementing strategies that improved customer satisfaction and retention, resulting in significant revenue growth for the company. Abheesh's academic background in Business Management from Christ University has provided him with a solid foundation in the principles of business and management. Additionally, his experience as a Senior Software Engineer has given him a deep understanding of the technical aspects of the products he supports, making him an invaluable asset to his team. Overall, Abheesh Dinavahi is a highly skilled and experienced customer success professional who is passionate about helping businesses succeed in the digital age. His expertise in product adoption, customer advocacy, and revenue growth make him an invaluable asset to any organization looking to drive digital transformation and improve customer satisfaction.
Education
• christ university bangalore
Companies
• almabase
• signeasy
• aprende con tabella
• exis telecom vadsa
• iron mountain
• formula group
• self employed
• wns global services
Experience
12.5 Years
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Experience
Skills
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Account Expansion
Account Management
Analytical Skills
Business Analysis
Business Development
Business Strategy
Business-to-Business (B2B)
Change Management
Coaching
Communication
Consulting
Contract Negotiation
Customer Engagement
Customer Escalation Management
Customer Experience
Customer Insight
Customer Management
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Success
Entrepreneurship
Escalation Resolution
Executive Management
Fundraising
Growth Strategies
Hiring
Leadership
Management
Market Research
Mentoring
Microsoft Excel
Negotiation
New Business Development
Operations Management
Performance Management
Product Development
Product Management
Project Management
Recruiting
Sales
Sales Management
Sales Process
Service Delivery
Software as a Service (SaaS)
Start-ups
Strategic Planning
Strategy
Team Management
Training
Contact Details
Email (Verified)
xxxxxxxx@xxxx.xxMobile Number
+1 XXXXXXXXXX70Education
christ university bangalore
Bachelor's Degree
2008 - 2011
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