About

Abhijeet J. is an experienced Technical Support Engineer with a demonstrated history of working in Linux Technical Support. With a relevant experience of 8.77 years, he is skilled in Fedora & Red Hat Enterprise Linux. Currently, he is serving as a Technical Support Engineer at Red Hat, where he assists customers on several issues related to system deployment, building rpm packages, system recovery, SELinux, OpenSSL, booting issues, system registration, applying patches and updates, system upgrade, and migration of Oracle/CentOS systems to RHEL using 'convert2rhel' tool. Abhijeet has a strong technical background and has previously worked as an Assistant System Administrator at ESDS Software Solution and as a Linux Administrator (L1) at Aress Software. At ESDS Software Solution, he was responsible for maintaining websites located on the servers, troubleshooting website and server-related issues, handling Level-I and Level-II tickets via ticketing system, migrating old servers to a better/new platform, deploying PHP, Apache, MySQL, Nginx, creating virtual machines, deploying MySQL replication, and server security and access control. At Aress Software, he monitored shared server alerts, dealt with abuse issues, and assisted clients on chat and via tickets on several issues related to domain name registration, basic cPanel/WHM issues, email-client configuration, installation and configuration of SSL certificates, FTP issues, and backup restoration. Abhijeet holds a Master of Business Administration (MBA) degree in Information Technology from Sikkim Manipal University, a Bachelor of Commerce (BCom) degree in Business, Management, Marketing, and Related Support Services from Yashwantrao Chavan Maharashtra Open University, and a Diploma in Chemical Engineering from K.K.Wagh Education Societys College of Engineering. He is proficient in Web, MySQL, and PHP.