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Abhijit Rane

Digital Transformation, Lead - Genesys,Avaya,Nice Recorder, Cisco, Aqueon, Talisma(ACIS, ACSS, ITIL V3 Certified)

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Education Overview

mumbai university mumbai

Companies Overview

idfc

smartconnect technologies

idbi intech

avaya

agc networks

Experience Overview

13.5 Years

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Experience

Chief Manager - Cx Transformation

idfc | Navi Mumbai, Maharashtra, India

2023 - Present

Lead - Projects

smartconnect technologies | Mumbai, Maharashtra, India

2022 - 2023

Project Lead

idbi intech | India

2013 - 2022

Sr. Software Engineer

avaya | Pune, Maharashtra, India

2013 - 2013

Associate Software Engineer

agc networks | India

2011 - 2013

Skills

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ACIS Certified

Acqueon Dialer

ACSS certified

Aspect

Avaya Aura

Avaya Communication Manager

Avaya Products

Business Transformation

Cisco Systems Products

Cisco Unified Communications Manager (CUCM)

Contact Center Technology

Contact Centers

CTI

Customer Experience

Customer Journeys

Data Flow

Digital Transformation

Genesys

Genesys Framework

Genesys PureEngage

H323

High Availability (HA)

High Availability Clustering

Internet Protocol (IP)

IT Operations

IT Transformation

ITIL

IVR

Microsoft SQL Server

NICE Call Recording

Problem Solving

Project Delivery

Project Management

Red Hat Linux

Service-Level Agreements (SLA)

Session Initiation Protocol (SIP)

SIP Trunking

Team Management

Technical Support

Telecommunications

Telephony

Troubleshooting

Unified Communications

Vendor Management

Voice

Voice over IP (VoIP)

Voice Portal

Voice User Interface (VUI) Design

VoiceXML (VXML)

Voip

VoIP protocols SIP

Wide Area Network (WAN)

Contact Details

Email (Verified)

abhXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXX26

Education

mumbai university mumbai

Bachelor of Technology (BTech)

2006 - 2010

Frequently asked questions

What company does Abhijit Rane work for?

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Abhijit Rane works for idfc

What is Abhijit Rane role in his workplace?

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Abhijit Rane's role in his workplace is Chief Manager - Cx Transformation

What is Abhijit Rane's tenure in his workplace?

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Abhijit Rane's tenure in his workplace is 1.17 years

What is Abhijit Rane's total experience?

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Abhijit Rane's total experience is 13.50 years

What is Abhijit Rane's LinkedIn profile?

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Abhijit Rane's LinkedIn profile can be found here

What is Abhijit Rane's email address?

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Abhijit Rane's email address is abhXXXXXXXXXXXXXom. Unlock here

What is Abhijit Rane's phone/WhatsApp number?

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Abhijit Rane's phone number is +91XXXXXXXX26. Unlock here

What schools did Abhijit Rane attend?

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Abhijit Rane has attended mumbai university mumbai

What companies has Abhijit Rane worked with?

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Abhijit Rane has worked with idfc, smartconnect technologies, idbi intech, avaya, agc networks

What are some of Abhijit Rane's skills?

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Abhijit Rane has skills in ACIS Certified, Acqueon Dialer, ACSS certified, Aspect, Avaya Aura, Avaya Communication Manager and more.

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