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Abhinandan Roy
Technical Specialist || M365 Admin MDM/ MS intune Support || EX-CAPGEMINI || IAM || Escalation manager || Incident Manager || Shift Lead
Education Overview
• svkms narsee monjee institute of management studies nmims bangalore
• asansol engineering college aec
• d.a.v public school rupnarayanpur 10th and 12th both
Companies Overview
• ltimindtree
• capgemini
Experience Overview
4.3 Years
Find anyone’s contact
Experience
Skills
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Active Directory
Active Listening
Administrative
Analytical Skills
architecture
Aruba ClearPass
Aruba Wireless
Asset Management
Audio Conferencing
Automation
Azure
Azure Virtual Machines
better cloud
Bitbucket
Browsers
Cisco Meraki
Citrix Cloud
Citrix XenApp
Citrix XenDesktop
Cloud Administration
Cloud Computing
Cloud Development
Computer Repair
Computer Science
Confluence
Customer Experience
Customer Satisfaction
Customer Support
Customer-Focused Service
Cyberark
Database Maintenance
Debugging
Desktop Application Support
Desktop Support Management
Digital Authentication
Directory
DLP
Documentation
Genesys Cloud
Genesys PureConnect
GitHub
Identity & Access Management (IAM)
Incident Management
infra
Internet Protocol Suite (TCP/IP)
Interpersonal Skills
IT Operations
IT Service Management
ITIL
Jira
Key Performance Indicators
L2/L3 protocols
Lean Six Sigma
Lotus Notes
Mainframe
Microsoft 365
Microsoft Azure
Microsoft Endpoint Configuration Manager
Microsoft Exchange
Microsoft Intune
Microsoft Outlook
Network Support
Networking
nexthink
Office 365
office 365
Office 365 Administration
operations
Oral Communication
outlook
Powershell
Problem Solving
Proofpoint
Python (Programming Language)
Root Cause Analysis
SailPoint
Salesforce
SCCM
security
Senior Software Engineer
Senior Stakeholder Management
servers
Service Desk
Service request management
ServiceNow
SharePoint
sharepoint
Signal Transfer Point (STP)
Soft Skills
Software Deployment
Splunk Enterprise
Support Services
System Administration
system administration
Technical Operations
Technical Support
Technical Training
Technical Understanding
Training Material
Transmission Control Protocol (TCP)
Troubleshooting
User Documentation
VIP management
Virtual Private Network (VPN)
Voice over IP (VoIP)
VPN
Windows 10
windows 11
Windows Desktop Administration
Windows System Administration
Wireless
Zoom
Contact Details
Email (Verified)
abhXXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXX36Education
svkms narsee monjee institute of management studies nmims bangalore
Master of Business Administration - MBA
2022 - 2024
asansol engineering college aec
Bachelor’s Degree
2015 - 2018
d.a.v public school rupnarayanpur 10th and 12th both
High School
2000 - 2015
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