About

Abhinay Upadhyay is a highly motivated and ambitious professional with 3 years of experience in Salesforce CRM. He is a 1X Certified Salesforce Administrator with a passion for Salesforce technology and business. Abhinay possesses excellent autonomous working abilities, as well as a key skill of being a team player. He is actively seeking opportunities to explore more knowledge and improve business productivity for organizations. Currently working as a Business Analyst at Dhruvsoft Services Private Limited, Abhinay is involved in various projects, including Opportunity to Order Conversion (Product Enhancement), DMS - Dealer Management System (Building process flow for developers and testers, requirement gathering, business flow starting from scratch), and Sales and Service Cloud Demo. Abhinay has also worked for Makedian Softech Solutions as an Associate Salesforce Consultant, where he worked on various projects such as DocuSign, Field Service Lightning, Color Coding Triggers, and Marketing Cloud. He also worked for 360 Degree Cloud Technologies as a Techno-Functional Executive, where he worked on various apps like SMS, CTI, VTM/VTP, and Merge Duplicates. He helped clients with configurations, smooth onboarding, proper training of the apps, and provided support after sales. Abhinay has worked with 10 international providers such as Twilio, Aerialink, Nexmo/Vonage, Sinch, ValueFirst, Pinnacle, Intelli, Syniverse, Sly Broadcast, and Kickbox. He has also worked on different portals like Zoho, HRMS, and Zimbra. Abhinay's education includes a Bachelor of Technology in Information Technology from IIMT, completed in 2020. He also has an Intermediate degree in Mathematics/Science CBSE from MJRP Public School and a Matriculation degree in CBSE from Crescent Convent School. Abhinay's tech stack includes Salesforce, and he has 2.60 years of relevant experience. He is a highly skilled professional, always seeking ways to improve his knowledge and skills to benefit the organizations he works for.