About

Abhishek Dixit is a highly experienced technology executive with over 16 years of experience in the field. Currently, he serves as the Director of Engineering at American Express, where he leads the Site Reliability Engineering (SRE) and DevOps teams responsible for developing highly available and resilient services for customers across India, the US, and the UK. Abhishek is a strategic leader who is passionate about solving complex problems using modern engineering practices. He has a proven track record of driving digital transformations, utilizing the power of data and analytics, and building core products and capabilities with a focus on emerging technologies such as Big Data, Real-time data exchange, Machine Learning, and ETL. Abhishek's specialties include creating reliable products and services, setting up new delivery centers and teams across various geographies, and ensuring data quality. He has transformed conventional support models to DevOps and Site Reliability Engineering, delivered real-time and batch risk data visualizations using cutting-edge tools like Splunk, Dynatrace, and AIOPS (ML), and implemented a 30,60,90 day plan (YoY) over Estimations, Utilization%, SOW & Charters. Prior to his role with American Express, Abhishek worked as an Informatica (ETL) Lead/Manager at Bank of America, where he analyzed, explained, and delivered solutions to customers and stakeholders across Gurgaon and Charlotte, US. He also served as a Senior BI/ETL Developer at Accenture Services Pvt Ltd across Mumbai and London. Abhishek holds a Bachelor's degree in Electronics from Rajiv Gandhi Prodyogiki Vishwavidyalaya. He is skilled in SRE, AI, Senior Software Engineering, ETL, ML, DevOps, Big Data, Product Management, and Data Warehousing. Overall, Abhishek is a highly accomplished and dedicated technology executive with a strong track record of delivering results and driving digital transformations.