About

Abhishek Mukherjee is a data research professional with over seven years of experience in data research and analysis. He is skilled in identifying training needs, formulating learning goals, using back-end APIs through Postman, deleting or publishing data, and analyzing business goals at different levels. Abhishek has expertise in using SQL queries for data mining, using Google AdWords and analytics, designing roadmaps, finalizing technical/functional specifications, developing and deploying complex data, and running complex SQL queries through R and Python for data mining and analysis. Abhishek has rich experience in bug identification and fixation, product feature development, audit support, quality analysis, query analysis, process enhancement, operations, and escalation management. He has gained exposure in service delivery, operating automated call distribution, and managing the overall customer service operations. Abhishek has successfully managed Dashboard Automation for various teams as per the metrics set by the business and led a team of 5 members for different projects related to data and search enhancement. He has also contributed Six Sigma Green Belt Training to conduct RCA for better process enhancement and was awarded ESOPs for being the top performer of the year. Currently, Abhishek is working as a Lead Engineer at Conneqt Digital. His responsibilities include gathering and analyzing data, maintaining and constantly improving the quality of the organization’s data, and collaborating with the other team to present data in a convincing way. He is also responsible for undertaking the preprocessing of structured and unstructured data, identifying and driving process improvements, including the creation of standard and ad hoc reports, performing data mining or extracting usable data from valuable data sources, developing spreadsheets and databases to support project activities, and providing quantitative and qualitative analysis and interpretation of findings to aid decision-making. Abhishek has a Master of Technology in Data Science and Machine Learning from PES and a Bachelor of Technology in Electronics and Instrumentation Engineering from Siliguri Institute of Technology. He also holds an Intermediate degree in Science with Computer from St. Joseph's College, Kolkata. Abhishek's tech stack includes Senior Software Engineer, Research Scientist, SQL, Search, Python, Backend, test, and Salesforce.