About

Abraham Torres Pinto is an experienced Client Solutions Specialist with over 8 years of relevant experience in the customer service industry. Currently, he is working with accesso as a Client Solutions Specialist, where he is responsible for providing excellent customer service, building strong relationships with clients, and ensuring their satisfaction. Abraham has a proven track record of success in his previous roles. He worked as a Customer Service Representative at Bank of America, where he provided a positive customer experience that led to improved satisfaction and sales through meaningful conversations and client engagement. He also offered clients updated information about changes in the banking world, ensuring their questions were being answered and their needs met. As a Team Lead at Adidas, Abraham led the training and development responsibilities in the store, working with over 150 sales associates in product knowledge, customer interactions, and service standards to reach the sales goals and quality of service established by the company. He elevated the store sales using Adidas’ Endless Aisle program in more than 200%, making it the best performing store in the district. Abraham has a Full Stack Web Developer certification from the University of Central Florida, where he completed a Coding Bootcamp in 2019. He also has a degree in Political Science and Government from Universidad de Carabobo, which he completed in 2014. In summary, Abraham Torres Pinto is a highly motivated and results-driven Client Solutions Specialist with a passion for delivering excellent customer service. He has a proven track record of success in his previous roles and is committed to achieving the highest level of customer satisfaction.