About

Adal Morales is a highly skilled Software Project Coordinator with over 8 years of experience in the IT industry. As a Computer Systems Engineer, Adal has expertise in infrastructure and operations support, IT project coordination, and training. He is a passionately curious person with a constant appetite for exploring, finding answers, and learning with a resourceful, agile, flexible, and continuous improvement mindset. Adal has a proven track record of adapting quickly to change and adhering to tight deadlines while collaborating with cross-functional teams and external partners to deliver results. Currently, he works as a Software Project Coordinator at ATCS Inc., where he coordinates software projects using Scrum and provides course management support for e-learning systems. Previously, Adal worked as an IT Technical Analyst II at Scotiabank, where he provided excellent technical assistance and support to end-users at all levels of the organization. He worked with and troubleshooted issues related to MDM (AirWatch) and mobile phones, IAM, Windows 7/8/10, Mac OS, MS Office/O365, hardware/software, end-point security and encryption, MFP printer management, conference room technology and VoIP, VPN, networking, Active Directory, etc. Adal was promoted to IT Technical Analyst II within the first few months of working in an agile and dynamic environment complying with department KPIs. Adal also worked as a Project Coordinator at BlackBerry, where he assisted Project Managers with project portfolio management, monitoring project plans and schedules, facilitating meetings, reports, and presentations. He worked in an agile environment with project collaboration tools such as Kanban board, Microsoft Office 365, Jira, and Confluence. Adal holds a Postgraduate degree in Business Management from Lambton College and a Bachelor's degree in Systems Engineering from Instituto Tecnologico Superior de Zapopan (ITSZ). He has a tech stack including infra and mobile. Adal is a highly motivated individual with excellent communication, interpersonal, and leadership skills. He is always willing to take on new challenges and strives to deliver high-quality results.