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adam ladd

senior technical support engineer

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About

Adam Ladd is a Senior Technical Support Engineer with over 9 years of relevant experience in the field. Currently working at NetApp, he has held various positions at the company, including Senior Support Engineer and Technical Support Engineer. Adam is a highly skilled professional who possesses a deep understanding of technical support operations, troubleshooting, and customer service. Adam's educational background includes attending Butler Community College in El Dorado, Kansas, where he studied computer science. He also attended Southeast High School in Wichita, Kansas, where he completed his high school education. Adam's education has provided him with a strong foundation in technical skills and knowledge, which he has successfully applied in his professional career. Throughout his career, Adam has demonstrated his ability to work collaboratively with cross-functional teams and provide exceptional customer service. He has a proven track record of resolving complex technical issues and ensuring customer satisfaction. Adam is a dedicated and results-driven professional who is committed to delivering high-quality work and exceeding expectations. As a Senior Technical Support Engineer at NetApp, Adam is responsible for providing technical support to customers, troubleshooting complex issues, and collaborating with internal teams to resolve customer problems. He is a valuable asset to the company, and his contributions have helped NetApp maintain its reputation as a leader in the industry. Overall, Adam Ladd is a highly skilled and experienced Senior Technical Support Engineer with a strong background in technical support operations and customer service. He is a dedicated professional who is committed to delivering exceptional results and ensuring customer satisfaction.

Education Overview

southeast high school

Companies Overview

netapp

wolters kluwer

convergys

Experience Overview

10.8 Years

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Experience

senior technical support engineer

netapp | sunnyvale, california, united states

2017 - 2022

senior support engineer

netapp | sunnyvale, california, united states

2014 - 2015

technical support engineer

netapp | sunnyvale, california, united states

2013 - 2014

tech support

wolters kluwer | riverwoods, illinois, united states

2013 - 2013

customer service representative

convergys | cincinnati, ohio, united states

2011 - 2012

Skills

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active directory

c#

cisco technologies

cloud computing

comptia a+ certification

computer hardware

customer service

data center

databases

disaster recovery

dns

hardware

hardware support

hyper v

internet protocol suite

linux

management

microsoft exchange

microsoft office

microsoft sql server

nas

netapp

network administration

network attached storage

networking

operating systems

process improvement

san

security

server administration

servers

sharepoint

software development

software documentation

storage

storage area network

system administration

tcp/ip

technical support

Technical Support

troubleshooting

unix

vb.net

virtualization

visual basic

vmware

vmware esx

windows

windows 7

windows server

Contact Details

Email (Verified)

adaXXXXXXXXXXXXXXXom

Mobile Number

+13XXXXXXX56

Education

southeast high school

1999 - 2003

Frequently asked questions

What company does adam ladd work for?

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adam ladd works for netapp

What is adam ladd role in his workplace?

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adam ladd's role in his workplace is senior technical support engineer

What is adam ladd's tenure in his workplace?

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adam ladd's tenure in his workplace is 4.76 years

What is adam ladd's total experience?

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adam ladd's total experience is 10.75 years

What is adam ladd's LinkedIn profile?

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adam ladd's LinkedIn profile can be found here

What is adam ladd's email address?

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adam ladd's email address is adaXXXXXXXXXXXXXXXom. Unlock here

What is adam ladd's phone/WhatsApp number?

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adam ladd's phone number is +13XXXXXXX56. Unlock here

What schools did adam ladd attend?

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adam ladd has attended southeast high school

What companies has adam ladd worked with?

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adam ladd has worked with netapp, netapp, netapp, wolters kluwer, convergys

What are some of adam ladd's skills?

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adam ladd has skills in active directory, c#, cisco technologies, cloud computing, comptia a+ certification, computer hardware and more.

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