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adam ladd
senior technical support engineer
About
Adam Ladd is a Senior Technical Support Engineer with over 9 years of relevant experience in the field. Currently working at NetApp, he has held various positions at the company, including Senior Support Engineer and Technical Support Engineer. Adam is a highly skilled professional who possesses a deep understanding of technical support operations, troubleshooting, and customer service. Adam's educational background includes attending Butler Community College in El Dorado, Kansas, where he studied computer science. He also attended Southeast High School in Wichita, Kansas, where he completed his high school education. Adam's education has provided him with a strong foundation in technical skills and knowledge, which he has successfully applied in his professional career. Throughout his career, Adam has demonstrated his ability to work collaboratively with cross-functional teams and provide exceptional customer service. He has a proven track record of resolving complex technical issues and ensuring customer satisfaction. Adam is a dedicated and results-driven professional who is committed to delivering high-quality work and exceeding expectations. As a Senior Technical Support Engineer at NetApp, Adam is responsible for providing technical support to customers, troubleshooting complex issues, and collaborating with internal teams to resolve customer problems. He is a valuable asset to the company, and his contributions have helped NetApp maintain its reputation as a leader in the industry. Overall, Adam Ladd is a highly skilled and experienced Senior Technical Support Engineer with a strong background in technical support operations and customer service. He is a dedicated professional who is committed to delivering exceptional results and ensuring customer satisfaction.
Education Overview
• southeast high school
Companies Overview
• netapp
• wolters kluwer
• convergys
Experience Overview
10.8 Years
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Experience
Skills
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active directory
c#
cisco technologies
cloud computing
comptia a+ certification
computer hardware
customer service
data center
databases
disaster recovery
dns
hardware
hardware support
hyper v
internet protocol suite
linux
management
microsoft exchange
microsoft office
microsoft sql server
nas
netapp
network administration
network attached storage
networking
operating systems
process improvement
san
security
server administration
servers
sharepoint
software development
software documentation
storage
storage area network
system administration
tcp/ip
technical support
Technical Support
troubleshooting
unix
vb.net
virtualization
visual basic
vmware
vmware esx
windows
windows 7
windows server
Contact Details
Email (Verified)
adaXXXXXXXXXXXXXXXomMobile Number
+13XXXXXXX56Education
southeast high school
1999 - 2003
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