About

Adam McNutt is a highly adaptable professional with over 21 years of experience in configuration management, management information systems, and systems configuration. He is currently serving as a Sr. DevOps Engineer at Intuit, where he is responsible for maintaining proactive, preventative, and reactive IT services. He uses LabTech and Connectwise to monitor remote systems throughout the United States and minimize inbound reactive support needed for clients. He is also responsible for diagnosing and working tickets on the reactive inbound support board, setting up, monitoring, and maintaining backups using Ahsay and ShadowProtect for servers and clients, and remoting into desktops using a variety of methods. Adam has contracted out onsite to various companies for scheduled internal tech support. He has worked as a Site Reliability Engineer at Clearwater Analytics, where he analyzed information to determine, recommend, and plan installation of a new system or modification of an existing system for new application rollouts. He has also worked as a Systems Administrator at Cradlepoint, Inc., where he was responsible for maintaining the IT infrastructure and regularly monitored logs and maintained backups with AppAssure and a cold, replicated offsite DR. Adam has a degree in Geography & English from Fayetteville State University and a Diploma from Robert D. Edgren. He has a strong tech stack, including DevOps, Puppet, SRE, infra, New Relic, RabbitMQ, Jenkins, Python, and Ruby. With over 25 years of relevant experience, Adam is a valuable asset to any organization looking for a seasoned professional with a proven track record of success in configuration management and IT services.