About

Aditi Bhargava is a highly motivated and results-driven professional with nearly two decades of experience in the field of customer experience and operations. As the Vice President at Byju's, she is passionate about driving change in the education sector and is committed to delivering exceptional customer experiences. Aditi's experience spans across various industries including edtech, e-learning, and digital marketing. Prior to Byju's, she served as the Head of Operations and Customer Experience at Aakash Digital and as a Program Director at UpGrad. During her tenure at UpGrad, Aditi played a crucial role in identifying and launching new programs, which helped the company expand its offerings and reach a wider audience. Aditi holds a Post Graduate Program in Management from the Indian School of Business, where she specialized in Finance and Strategy. She also has a Bachelor's degree in Industrial Engineering from the Indian Institute of Technology, Kharagpur. In addition to her impressive academic background, Aditi possesses a diverse set of skills and expertise in customer experience, operations, and program management. She is a tech-savvy professional who is well-versed in various technologies and tools. Aditi is a strategic thinker who is always looking for innovative ways to improve customer experiences. She is a natural leader who inspires her team to achieve their goals and is known for her exceptional communication and interpersonal skills. Overall, Aditi Bhargava is an accomplished professional with a wealth of experience and expertise in the education sector. Her passion for driving change and delivering exceptional customer experiences make her a valuable asset to any organization.