About

Aditi Garg is a seasoned professional with 40 months of experience working with industry giants like Microsoft, Mondelez International, and HCL technologies. She is currently the Head of Delivery and Customer Solutions at Netomi, a leading provider of AI-powered customer service solutions. Aditi has a diverse experience spanning across B2B sales, product management, product launch, and solution development. Aditi's expertise lies in product management, B2B pre-sales, cognitive services, BOT training, working in diverse teams, and managing relationships with key customers and partners. She has managed the launch of the country-wide Milan program for 30,000 wholesalers across India to communicate new business offerings. At Microsoft, Aditi managed 250+ accounts in the N&E region for $100 Mil Developer Tools business in India. She also managed forecast, pipeline, revenue performance, and scorecard metrics for All India Developer Tools Business. Aditi's current role at Netomi involves leading the delivery and customer solutions team. She has previously worked as a Product Manager at Netomi, where she managed the development of a customized chatbot leveraging Microsoft's LUIS and QnA maker BOT frameworks for Proctor and Gamble's in-house IT services. Aditi's expertise in BOT training has helped maintain 95%+ accuracy on known user queries with over a 100+ use cases. Aditi holds an MBA from the S.P. Jain Institute of Management & Research and has completed a marketing program from the University of Virginia Darden School of Business. She also holds a Bachelor of Technology degree in Electronics and Communication from NSIT. Aditi's technical skills include product management, and she has relevant experience of 8.94 years.