About

Aditya Chitral is a highly skilled and experienced Product Manager with over 7 years of relevant experience in the industry. He is currently working as a Product Manager at Credit Saison Co., Ltd., where he is spearheading several strategic initiatives focused on customer experience, intelligent automation, and data analytics. Aditya is leading the end-to-end mobile app product development and has defined personalized customer journeys that drive adoption and loyalty, ultimately improving lending outcomes. Aditya is a highly innovative and proactive individual who has conceptualized, built, and integrated a real-time payment system for recurring and single-click payments, increasing operational efficiency to 95% from ~50% with a default collection percentage less than 5%. He has also led the overall customer communication strategy, building a seamless and connected experience for end customers via multiple communication channels from alerts, notifications, and reminders with a potential to scale from 1M to 10M users. Aditya has overhauled reporting dashboards, improved data monitoring with data visualization tools, and has a proven track record of delivering successful projects. Aditya's past experience includes working as a Product Manager at Belong, where he built mobile and web-based products helping companies achieve higher employee engagement and personal growth. He developed the product's long-term vision and strategy, managed the process from idea generation to evaluation, creation of a project, breaking it down to stories, design/UX, development, and delivery while maintaining smooth collaboration among all stakeholders. Aditya also worked as a Co-Founder at Preadr, where he built a content platform for the next billion users, identifying the level of competency and recommending content that matches their learning curve. Aditya holds a Bachelor's Degree in Computer Science from Thapar University, where he graduated in 2015. He has a strong technical background and is proficient in various technologies, including product management, mobile, research scientist, and web. Aditya is a highly motivated and ambitious individual who is always looking for new challenges and opportunities to grow and develop his skills.