About

Aditya Mahapatra is a highly skilled ServiceNow Developer and aspiring Solution Designer with over 2 years of relevant experience. He is currently working as a DC Analyst at Deloitte USI and is CSA certified. Aditya has a strong background in the telecom domain, having worked for one of the giants in the Australian market. Aditya's expertise lies in working on complex stories and end-to-end workflows, which includes a bunch of customizations that are not necessarily complicated but require a lot of learning. He has an elaborate history of working on Order Orchestration, Fulfilment, Integrations, and Customer Service Management. Aditya is responsible for the e2e design and automation of fulfillment processes for delivery of telco, voice, fixed, and wireless products. He reverse-engineers existing fulfillment processes and migrates them to fully automated workflows which require negligible to zero human intervention. Apart from ServiceNow, Aditya is also proficient in Javascript/Typescript, React, Node.js, M.E.R.N. Stack, Electron, GraphQL, Vue, Svelte, Angular, Next.js, Sapper, Firebase, MongoDB, and Amazon Web services. He works closely with multiple teams, including the Portal Team, Order Orchestration and Decomposition Team, Network Provisioning Team, and several Mulesoft layers, and participates in solution design for integration with ServiceNow. Aditya has worked as a Senior ServiceNow developer for Optus, a telecom giant in the Australian market, and has assisted in complex requirements, proposed solutions, and helped his peers in the process. He has also worked as a System Engineer at Infosys in the past. Aditya holds a Bachelor's degree in Computer Science and Information Technology from Siksha O Anusandhan University, a Higher Secondary degree in Science from Prabhujee English Medium School, Bhubneswar, and a Secondary Schooling and Matriculation degree from St. Mary's School, Jajpur Road(7550190), Odisha. Aditya's tech stack includes Javascript, Integration, Designer, Typescript, MongoDB, Web, NodeJS, and AngularJS. He is a highly motivated individual with a passion for learning and staying up-to-date with the latest technologies.