About

Aditya Potharaju is an experienced Customer Engineering and Support Professional with over a decade of experience in the computer software industry. Currently, he is working as a Manager in Support Engineering and Customer Success at Infoworks.io, where he leads a team of engineers and ensures customer satisfaction by providing effective solutions to their technical problems. Aditya is skilled in various technologies such as Oracle Database, PHP, Python, Data Warehousing, HTML, and Big Data, Spark, Java, AWS, GCP, Azure, Cloud Data Technologies, Linux, making him a versatile and capable professional. He holds a Master's degree in Science (MS) focused on Software Engineering from Vellore Institute of Technology. Aditya has previously worked in Infoworks as a Principal Support Engineer and a Senior Product Specialist, where he gained extensive experience in providing technical support to customers, resolving complex issues, and ensuring smooth product implementation. Aditya's technical expertise includes AWS, Spark, Big Data, PHP, Azure, GCP, Python, and Java, making him proficient in various cloud data technologies. With over 10.54 years of relevant experience, Aditya is a seasoned professional who can handle complex technical issues with ease. Aditya is a dedicated professional who is passionate about providing exceptional customer service and ensuring customer satisfaction. He is a team player who can work effectively with cross-functional teams and has excellent communication and interpersonal skills. Overall, Aditya Potharaju is a highly skilled and experienced professional who can provide effective technical support, lead teams, and ensure customer success.