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adolfo llamas

technical support engineer

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About

Adolfo Llamas is a seasoned Technical Support Engineer with almost 15 years of experience in the field. Currently, he is working with DocuSign as a Technical Support Engineer, where he is responsible for providing technical assistance to customers and resolving their queries related to the company's products and services. Before joining DocuSign, Adolfo worked as an IT Support Technician at Lockheed Martin, where he was responsible for providing technical support to the company's employees. He also worked as a Lead PC Technician at Circuit City, where he led a team of technicians and provided technical support to customers. Adolfo completed his high school education from Hercules Middle High School in 2007. He also cleared the California High School Proficiency Exam in the same year. With almost 15 years of experience in the field, Adolfo has gained a wealth of knowledge and expertise in technical support. He is proficient in troubleshooting technical issues and providing effective solutions to customers. Adolfo is a dedicated professional who is committed to providing the best possible customer service. He has excellent communication skills and can explain technical issues in a simple and easy-to-understand manner. Adolfo is a team player who can work collaboratively with colleagues and customers to achieve common goals. Overall, Adolfo Llamas is a highly experienced Technical Support Engineer who has worked with some of the leading companies in the industry. He is a skilled professional who can provide effective technical support and resolve customer queries with ease.

Education

california high school profiency exam

hercules middle high school

Companies

docusign

lockheed martin

circuit city

Experience

16.3 Years

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Experience

technical support engineer

docusign | san francisco, california, united states

2015 - 2022

it support technician

lockheed martin | bethesda, maryland, united states

2008 - 2014

lead pc technician

circuit city | united states

2005 - 2008

Skills

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a+ certified

active directory

antivirus

comptia a+

computer hardware

computer repair

hardware

help desk support

laptops

network administration

networking

norton ghost

printers

remote desktop

security

server 2008r2

server 2012r2

servers

software installation

system administration

technical support

Technical Support

troubleshooting

vmware

windows 10

windows 7

windows 8

windows server

windows vista

windows xp

Contact Details

Email (Verified)

mrsXXXXXXXXXXXXXXXXXXet

Mobile Number

+91XXXXXXXXXX

Education

california high school profiency exam

2007 - 2007

hercules middle high school

2001 - 2007

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