About

Aemad Mehdi is a seasoned operations professional with over 16 years of experience in the technology and logistics industry. Currently serving as the Director of Operations at foodpanda, Aemad is responsible for managing teams that oversee logistics, platform experience, and new food choices. Prior to joining foodpanda, Aemad served as the Head of Operations for Uber in Pakistan, where he played a pivotal role in scaling the business and making it the fastest-growing market for Uber globally. He gained almost 15 percentage points in competitive position, grew weekly trips by 3x, and gross bookings by 5x. Aemad also scaled the franchise program (DOST network) to almost 50 locations across Pakistan, grew new supply 3x, and launched and scaled the Moto product, which became 25% of the portfolio within a year. He also launched operations in a few new cities, taking the total number of Uber cities to 9. Aemad improved the quality of service operations by reducing the defect rate by 150 bps through various interventions on product, policy, and process fronts. Aemad has also worked with Telenor as a Product Head for Digital Financial Services for Agriculture, where he developed and scaled up the mAgri initiative using human-centric design principles. He digitized various agricultural value chains through mobile technology and worked on digital financial services (digital payments and lending) for the unbanked within the value chain. Aemad holds a certificate in Leadership from Harvard Business School Online. He has a strong tech stack and expertise in mobile technology. Aemad is an agile/scrum practitioner and has a proven track record of leading teams to success.