About

Affan Khan is a seasoned Lead in Customer Support at Freshworks, with over 9 years of relevant experience in the industry. He currently holds the position of Lead - Customer Support, where he leads a team of professionals to provide excellent customer support services to clients. Affan has an impressive track record of success at Freshworks, having previously held the positions of Senior Technical Account Manager and Senior Implementation Manager. In these roles, he was responsible for managing technical accounts and implementing solutions for clients, respectively. Affan is a graduate of SRM University, where he obtained a Bachelor's Degree in Mechanical Engineering in 2014. Prior to that, he attended Doveton Corrie High School, where he completed his high school education in 1998. With his extensive experience in customer support and technical account management, Affan has developed a deep understanding of customer needs and how to provide solutions that meet those needs. He is a skilled communicator and problem-solver, with a strong focus on delivering results that exceed expectations. Overall, Affan is a dedicated and experienced professional who is committed to providing exceptional customer support services. He is a valuable asset to any organization and is always looking for new opportunities to learn and grow in his career.