About

Ahmad Faraz is an experienced Manager with a demonstrated history of working in Operations. He is currently serving as an Assistant Operations Manager at TaskMo, where he is responsible for managing due diligence vertical and audit projects. Ahmad is a skilled professional in Microsoft Excel, Google Sheets, Project Management, Market Research, and Team Management. He is a strong sales professional with a Master of Business Administration, focused on Marketing from RIMS (Bangalore). Ahmad has over 4 years of relevant experience in the industry. Prior to TaskMo, he worked as an Operations Team Lead at Awign, where he implemented policies and improvised standard operating procedures for continuous improvement. He developed and submitted strategy and initiative trackers to highlight current actions and proposed changes to senior management. Ahmad devised, deployed, and monitored processes of a new P&L system introduced by him to boost long-term business success that increased profit levels to 30-35%. He also strengthened performance metrics tracking and analysis to enhance tactical and strategic project plans. Ahmad cultivated strong business relationships with clients to increase overall experience, satisfaction, and retention rates. At Awign, he managed a team of 6 Ops executives and 60 on-field/virtual workforce. Before that, Ahmad worked as an Operations Executive at Awign, where he defined strategic goals and worked with teams, departments, technology, and processes to align systems to targets. He evaluated the workforce to assess quality, timeliness, and compliance of timelines, maintain tight cost controls, and maximize business operational efficiency. Ahmad worked on projects like Swiggy - Mystery Audits, Due Diligence, BCG Toll Plaza Audits, P&G shop Audits, Supply Acquisition for Amazon Pay, Onboarding for Bharatpe, and managed a team of 2 Operations Executives & around 20 interns. Ahmad holds a Master of Business Administration degree in Marketing/Marketing Management, General from Ramaiah Institute of Management Sciences and a Bachelor’s of Computer Applications degree in Mathematics and Computer Science from Jamia Millia Islamia. He is also skilled in Research Scientist. Ahmad is a results-driven professional with excellent problem-solving, process development, and strategic implementation skills.