About

Ahmed Gad is a highly self-motivated Senior Site Reliability Engineer at Salesforce with almost a decade of relevant experience. He began his professional career as an Oracle Developer before obtaining an infrastructure diploma with a specialization in UNIX systems. Ahmed has hands-on experience in TSM (IBM backup solution), virtualization (VMware), and advanced Oracle technologies like RAC and data guard. He also has expertise in AWS services, mainly core services while working in AWS premium support. Ahmed has an impressive track record of working with top tech companies. He previously worked at Amazon as a Systems Development Engineer and Cloud Support Engineer, where he supported enterprise customers through emails, chats, and calls. His main focus was on supporting EC2, EBS, EFS, Elasticache, VM import/export, and SSM. Ahmed also maintained customer satisfaction, delivered training to grads/associate engineers, and mentored newly joined colleagues, helping associates move to engineer level. Ahmed's education history includes a UNIX systems diploma from the Information Technology Institute and a Bachelor of Engineering (B.Eng.) in Computer and Automatic Control from Tanta University. Ahmed's tech stack includes SRE, Salesforce, AWS, and infra. He is a highly skilled engineer who is passionate about his work and always strives to improve his skills. With his vast experience and expertise, Ahmed is a valuable asset to any tech company.