About

Aishik Halder is a hardworking IAM Consultant with a focus on the ForgeRock product. He is currently working with Inspirit Vision LLP as a CyberSec ForgeRock Consultant based in Pune. With a total of 3.10 years of experience, he has previously worked with Capgemini, Kolkata as an Incident Manager, Escalation Manager, Business Communicator, and Customer Service Representative. Aishik is trained in project and time management with extensive knowledge of User Access Management and proven multitasking abilities. He is committed to maintaining professional relationships with clients to increase profitability and drive business results. Aishik is an experienced designer with a demonstrated history of working in the information technology and services industry. He is skilled in Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, ForgeRock, and Management. Aishik holds a Bachelor of Computer Application degree focused on Information Technology from Netaji Subhash Engineering College. He has in-depth knowledge of Adobe XD for prototype designing. Aishik's past experience includes collaborating with cross-functional development team members to analyze potential system solutions based on evolving client requirements. He has tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in the knowledge base for support team use. Aishik has end-to-end responsibility for an incident reported by the end-user and has checked and monitored SLA and OLA. He has strong reporting skills and is experienced in incident management, escalation management, problem collaboration, and cross-partner collaboration. Aishik is a Software Engineer and Designer with relevant experience of 1.51 years. He is an ITIL V4 Certified professional with a strong work ethic and a commitment to delivering high-quality results.