About

Aishwarya Thakur is a highly qualified IT professional with 5 years of experience in the IT industry. She is a Senior Technical Consultant and a 6x Certified ServiceNow Developer with expertise in ITIL4 and Dell Boomi Development. Aishwarya is a ServiceNow Certified Implementation Specialist in IT Service Management, Discovery, Event Management, Application Portfolio Management, and Project Portfolio Management. She is also a ServiceNow Certified System Administrator and ITIL4 Foundation Certified. Her specialization in ServiceNow Administration, Implementation, and Consultation has given her experience in IT Service Management, Service Portal, Integrations, Field Service Management, Automated Test Framework, and Project Portfolio Management. She has also shown proficiency in task management, handling client interactions, inter-personal skills, and quickly learning new tools. Aishwarya's communication and presentation skills are refined, and she has a demonstrated history of working on customized Service Portals, REST-integrations from ServiceNow to Salesforce, Dell Boomi, and other ServiceNow instances. She has a working knowledge of GlideAjax, ServiceNow APIs (GlideRecord, GlideRecordSecure, GlideAggregate, GlideDate, GlideCurrencyConverter, GlideSysAttachment, etc.), Service Catalog, Email Notifications, Inbound Actions, Data Source, Transform Map, Client Scripts, UI Policies, UI Actions, UI Pages, Views, View Rule, Script Includes, Business Rules, Relationship, Report Setup, Scheduled Job, SLA, etc. Additionally, she is familiar with Dell Boomi platform processes and APIs to perform integrations with ServiceNow. Currently, Aishwarya is working as a Senior Technical Consultant at infobeans. In the past, she has worked as a System Executive at eternus solutions. She holds a Bachelor of Engineering degree in Computer Science from rgpv, completed in 2017. Aishwarya's tech stack includes UI, test, and Salesforce. With relevant experience of 5.43 years, she is a valuable asset to any organization in need of a ServiceNow expert.