About

Ajay Deepak is a Product Manager with over 4 years of experience in leading products with a user-focused and data-driven approach. He has a proven track record of improving customer journey and retention by growth hacking and making the product lead itself. With over 6 years of experience in building mobile and backend applications from ideation to launch, Ajay has a core skill set that includes Product Led Growth, First Principle Thinking, Data-Driven Decisions, Android, API’s, Defining Roadmap & Product Strategy, User Experience Design, Kotlin, Java, Product Discovery, Go-To-Marketing, User Research, Design Thinking, A/B Experimentation, Internal & External Stakeholder Management, Agile Methodology, Backend & Android Development, Growth Hacking, B2B, B2C, Saas, Customer Journey Mapping, and Product Analytics. Ajay has worked in various domains such as e-commerce, retail, tech products, logistics, ride-hailing transportation, crypto, web3, and payment. He is currently working as a Product Manager at Plume Design, Inc, where he has increased NPS by 7% and impacted 3000+ B2C customers using the product daily. He has also acquired, managed, and retained 50+ B2B top corporate accounts. In his past roles, Ajay has worked as a Product Manager at Gogox, where he improved the user onboarding flow by reducing Time-To-Value (TTV) impacting 20000 drivers. He also reduced load pickup time <3 mins by implementing changes from user behavior insights through AI & ML modeling through tools. At Tesco, he worked as a Technical Product Manager and increased MRR to ~1M targeting the right categorization with insights from customer segmentation. He was responsible for improving customer satisfaction and achieved a 10% improvement by implementing lazy loading, thus making the app 20% faster. Ajay holds a Global Certificate in Product Management from INSAID and completed his education from Don Bosco, Egmore. He has a diverse tech stack, including product management, Android, NLP, Web3, Backend, AI, Research Scientist, Mobile, Web, and ML. With relevant experience of 11.77 years, Ajay is a growth-oriented product leader who can drive success by leveraging data and user insights.