About

Akash Panwar is a highly analytical and innovative Techno Functional Consultant with over 5 years of experience in business analysis, requirements gathering, technical and functional onsite customer support, user acceptance testing, and core user training. He has worked across multiple business sectors, including telecom, staffing solutions, logistics, constructions, manufacturing, and software, across Australia, New Zealand, and India. Currently working as a Systems Analyst in Ramco Systems Australia Pty Ltd, Akash has extensive experience in enterprise application onsite technical/functional support and implementation with strong Solution Design, Coding, Requirement gathering, Testing, and Support Maintenance. He has a comprehensive knowledge of the software development life cycle (SDLC) and a thorough understanding of various phases like Requirements, Analysis/Design, Development, and Testing. Akash is adept at creating and transforming business requirements into functional requirements, and he has excellent facilitation skills in conducting walkthroughs, surveys, questionnaires, and solution discussion sessions. He is also familiar with designing and developing user manuals and test case scenarios. With exceptional problem-solving and sound decision-making capabilities coupled with excellent interpersonal skills, Akash has experience in educating customers on business systems and procedures and working with other teams. He has worked on several projects, including providing technical and functional support to clients on Ramco HRP Suite, conducting training and workshops, identifying root cause of production defects, debugging application errors and database errors, and executing user test cases. Akash's past companies include Bharat Electronics Limited Kotdwar, where he successfully completed industrial training on RADAR SYSTEM, and Dixon Technologies India Limited, where he worked on software used for PCB Designing. He has a Bachelor's Degree in Electronics and Communications Engineering from the National Institute of Technology, Uttarakhand, and completed his secondary school education from the Central School for Tibetan Dehardun and high school education from Summerfield School Dehradun. Akash's tech stack includes test, SQL, QA, Software Engineer, and Senior Software Engineer. With 7.86 years of relevant experience, Akash is an analytical and innovative consultant with a strong focus on delivering high-quality solutions and customer satisfaction.