https://dream.weekday.works/redirectToHiringCopilotExtension/

~ Currently building TranZact's Customer Success and Delight Team
~ Focused on Customer Signup to Success Journey (Activation | Retention | Referral | Revenue)
~ Handled customer demo to understand the customer mindset towards freemium and paid model
~ Improved PMF Score to 48% from 32% using Rahul Vohra's strategy (Benchmark >40%)
~ Set up an all-online chat based support system and achieved Customer Satisfaction score of 4.5 within 3 months and FRT < 18 secs
~ Upgraded ~ 45% of customers from quarterly billing plan to annual plan even during Covid times

Kae Capital

Tribe Capital

Prime Venture Partners

Wellfound

Kearny Jackson LP

OTP Ventures Partner

Infimomentum Venture

Panacea Charitable Trust

Hrudhay Advisory and Investments

Krishna Khandelwal

Devendra Kumar Rane

Gemba Capital

Suhail Sameer

Sriram Krishnan

Devendra Rane

Giridhar Malpani

Jitendra Gupta

Aniket Behra

Anshul Gupta

204 Ventures

Axiomatic Ventures

TRANZACT is a marketplace for the distribution of direct-to-consumer insurance products, to reach consumers. Its subsidiaries include subsidiaries include Cignium, a software development and technology services company, and TZ Insurance Solutions, a licensed insurance producer. It serves the health, life and property and casualty insurance industri

Cloud-based trade financing platform for businesses

~ Implemented Knowledge Center - FAQ/video along with guided flows based training for self onboarding
~ Implemented PMF Feedback channel suggested by Rahul Vohra - Superhuman
~ Managed the entire Revenue side of the company
~ Mentor 300+ manufacturing companies across multiple industries, help them streamline their business
~ Improved the Onboarding time from an average of 22 days to 7 days 
~ Launched a 2 month Skill Development Program with placements for fresh college graduates
- All 22 trainees got placed with our own SaaS Clients with ~20-60% better placement packages than their peers
- Clients who have absorbed our trainees became our evangelists and helped us with organic growth via referrals

TranZact is a cloud based peer-to-peer business network facilitating all kinds of transactions between businesses including discovery, end to end procurement and supply chain financing.

~ Was responsible for on-boarding initial clients (under 100)
~ Employee #4
~ Improved the Onboarding time from an average of 2.5 months to 22 days (60 man hours per client)
~ Rolled out Webinar Series for regular product training and new features adoption 
~ Set up an all-online ticket-based support system
~ Coordinated with the cross-functional team for development and improvement within the product based on usage

A vehicle servicing model with service standardization at hyper-local level.

•Operations
      -	Partnered with 10 service stations, 6 spare part suppliers and 10 small service providers.
      -	Handled end to end operations, which include order management, spare supply chain management, service station management, customer relationship. 
      -	Executed operations for outdoor marketing activities like society camps, pamphlets, posters etc.
      -	Led a team of 6 people (3 Operation, 3 Operation in Marketing).

•Marketing
      -	Implemented various low budgeted BTL marketing activities (offline).

•Company Achievements:
      -	Acquired 500 paying customers in 6 months of operations.
      -	Selected by Kstart (seed initiative by Kalaari Capital) for their entrepreneur in residence (EIR) program.

- Expansion of family business from single POS / warehouse to multiple locations and 4 warehouses in the city and strategically distribution of stock into different warehouse.
- Conducted Meet-ups with Architect and interior designers. 
- Executed Operations for order management, marketing.

- Organized seminars as part of marketing.
- Executed operations for BTL marketing