About

Akshay Kapila is an experienced analytics professional with over 8.5 years of expertise in data analytics, decision sciences, machine learning, and product launch in various industries such as Retail-CPG, IT, Steel, Polymer, and Life Insurance. He has an analytical mindset that enables him to drive solution and product design using best core engineering principles and customer experience principles, resulting in better prioritization and business results. Akshay has made a significant impact in his career, including developing an advanced pricing solution based on customer loyalty, price sensitivities, and lifting behaviors to enable price differentiation for different transactions. He also built machine learning models for the largest life insurance company to increase the warm lead conversion to 1.8x. He ideated and designed the strategy for a go-to-market campaign to increase the efficiency of the call center. Akshay also built the roadmap and designed the forecasting tool for data-driven negotiations with suppliers to procure steel plates, which brought down the purchase price by 38.8k ₹ /T from 40k ₹ /T for the largest steel solutions provider in Kuwait. Akshay has also led the design and development of an image and text analytics product for the world's largest brewing company and created a fault prediction model for the largest energy provider in the USA, which identified a 2.4x increase in capturing faults and yielded a 60% reduction in electric pole inspections. He designed the churn and win-back strategy for the largest pizza delivery chain in the world, resulting in a lift of 1.75x to predict churned customers. Akshay also created clusters and cross-sell strategies for the largest retail CPG in India, resulting in a 2.8x lift. Akshay holds a Bachelor's degree in Information Technology from ggsipu and has expertise in ML, product design, and UI. When not working, he enjoys sports, especially cricket, football, and F1. He also enjoys reading about world war and history, reading on Quora, and daydreaming about being Jon Snow in his previous birth. Akshay believes in giving back and is always willing to offer emotional support, career advice, or knowledge sharing catch-ups.