About

Alan Li is a results-oriented software engineering professional with over ten years of software development experience in large-scale, high-performance distributed systems, scalable caching, software infrastructures, and web services. He is currently working as a Staff Software Engineer at 24/7.ai, where he is responsible for building a highly scalable messaging platform that allows different clients to communicate effectively with AI bots or customer representatives and improve customer service with artificial intelligence and machine learning. Alan has three years of software management experience with a team of twenty developers and QA engineers in local and remote offices. He is familiar with all stages of development cycles and is a self-motivated and strong team player. Alan has worked with AI, software engineering, senior software engineering, and ML. He is proficient in Java, Web, QA, recommendation systems, test, C, AWS, backend, Javascript, Spring, search, Spark, Scikit, Kubernetes, Docker, PHP, Cassandra, Kafka, GCP, Seaborn, New Relic, deep learning, data warehouse, MapReduce, CI/CD, designer, RabbitMQ, Tensorflow, Pandas, MySQL, NoSQL, Hadoop, Jenkins, Azure, integration, mobile, and infra. Alan holds a Master's degree in Electrical and Electronics Engineering from San Jose State University, which he completed in 1997. He also holds a Bachelor's degree in Electrical and Electronics Engineering from San Jose State University. Alan's past companies include Quotient Technology, where he worked as a Software Engineering Manager and Senior Software Engineer. Alan has 23.53 years of relevant experience in the software engineering field. He is a passionate and dedicated professional who is always looking for new challenges and opportunities to learn and grow. With his extensive experience and expertise in software engineering, Alan is a valuable asset to any organization looking to improve their customer service with artificial intelligence and machine learning.