About

Allison Gadon is a highly skilled Senior Salesforce Administrator with over 13 years of relevant experience in the industry. Currently employed at Spotify, she specializes in Tableau CRM/CRM Analytics and is responsible for driving the implementation of complex projects that require problem-solving, out-of-the-box thinking, and optimizing business processes through system solutions. Allison's exceptional interpersonal, communication, and technical skills enable her to effectively collaborate with project managers and key internal business users to document requirements, create functional design, QA, and execute projects for Sales Cloud, Community Cloud, Einstein Analytics, Apttus CMS, Apttus CPQ, Gainsight, Lightning, and Service Cloud. She has also implemented integrated systems solutions that require working with Oracle, BizTalk, and SFDC to create a billing product that is leveraged by external customers through the community portal. Allison has successfully increased the adoption of Einstein Analytics by introducing key business users to new and existing functionality. She has also transitioned business reporting from existing analysis tools into Einstein Analytics by creating data flows with complex transformations using JSON, SAQL, and binding logics in reporting and data layers. In addition, she has managed a project team of offshore developers to translate business requirements into system functionality. Prior to her current role at Spotify, Allison worked as a Senior Business Systems Analyst at Nuance Communications and a Business Systems Analyst at Fresenius Medical Care. At both companies, she was responsible for communicating with and supporting multiple users of cross-functional teams with system issues, functionality requests, or system updates. She also led the implementation of Salesforce native business intelligence reporting tool, Einstein Analytics, and managed system data integrity and cleansing. Allison holds a Bachelor of Arts degree in Psychology from Muhlenberg College and has completed coursework in Social Science at the University of New South Wales. Her tech stack includes Salesforce, QA, and test. Allison is a highly motivated, detail-oriented individual with a passion for driving business success through innovative system solutions.