About

Aman Gupta is a Technical Operations Support Analyst with over 12 years of experience in the field. He is currently working as a System Analyst at Hexaware Technologies, where he is responsible for the development of an application that handles card-based authorization for Targo Bank (formerly Citibank Germany). Aman's expertise lies in monitoring and logging tools such as Splunk, Datadog, and Grafana. He is also an experienced developer on legacy banking systems and settlements using PL1/Stratus Vos and C++. Prior to joining Hexaware Technologies, Aman worked at Gspann Technologies as a Senior Software Engineer. Here, he developed dashboards, alerts, and reports using Splunk and troubleshooted live site issues by analyzing logs on Splunk and other tools like Sitescope, Dynatrace, and Akamai. He also created complex queries on Splunk and helped generate different types of reports. Aman has also worked at Expedia as a Technical Operations Support Analyst 3, where he gained valuable experience in the field. He has a Bachelor of Technology degree in Computer Software Engineering from GLA Institute of Technology and Management. Aman's technical skills include Java, C, Software Engineering, Javascript, and MySQL. He is a highly experienced professional with a track record of success in technical operations roles. Aman is a proactive problem-solver who is always looking for ways to improve processes and increase efficiency. He is an excellent communicator and collaborator who works well in a team environment.