About

Amanda Souza is a highly experienced Implementation Consultant with over 5 years of relevant experience. She is currently working at aktie now, where she is responsible for the configuration and structuring of the HubSpot software, as well as training teams to follow the processes designed with managers. Prior to her current role, Amanda worked as a Customer Onboarding Analyst at ingaia, where she was responsible for onboarding new clients and implementing software in SaaS environments. She also provided training to users via Zoom and Meet, and provided customer support via chat, email, and phone. Amanda was also responsible for monitoring and analyzing KPIs, identifying commercial opportunities, and providing continuous support to clients. Amanda also worked as an SDR at ingaia, where she provided inbound marketing customer service, actively prospected, and qualified leads through research and phone interviews with decision-makers. She also scheduled presentations for the commercial team. Amanda holds a Bachelor's degree in Literature from the Universidade Estadual de Campinas, which she completed in 2017. She is a Senior Software Engineer with experience in a variety of tech stacks. Amanda is a highly skilled professional with a proven track record of success in her field. She possesses excellent communication skills and is highly organized, making her a valuable asset to any organization.