About

Amani Addison is a highly skilled Technical Support Engineer with over 4 years of experience in the field. Currently working at VMware, she is responsible for providing technical support to clients and customers, ensuring that their issues are resolved in a timely and efficient manner. Amani's expertise lies in troubleshooting complex technical problems, identifying root causes, and implementing effective solutions. Prior to her current role, Amani worked as an Information Technology Intern at AvidXchange, Inc. where she gained valuable experience in software development and database management. She also worked at Staples as a Technical Support and Marketing specialist, where she provided customer support and developed marketing strategies to promote the company's products and services. Amani's educational background includes a Bachelor's degree in Information Technology from Clayton State University, which she completed in 2019. During her time at university, she gained a deep understanding of programming languages, computer networks, and database management systems. She also participated in various extracurricular activities, including the university's IT club, where she honed her leadership and teamwork skills. Throughout her career, Amani has demonstrated a strong work ethic, exceptional problem-solving skills, and a passion for technology. She is committed to staying up-to-date with the latest industry trends and technologies, and is always looking for ways to improve her skills and knowledge. With her extensive experience, technical expertise, and dedication to her work, Amani is a valuable asset to any organization.