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Ameen Khan
Team Leader Operations | Technology Enthusiast | IT Service Delivery | ITIL4 | Innovation technical Ideator | Data-Driven problem solving | Continuous progress | Business Strategy | Outlier Management
Education
• vidya vikas institute of engineering and technology
Companies
• victorias secret
• concentrix
• convergys
• microsoftconvergys india limited
Experience
9.2 Years
Find anyone’s contact
Experience
Skills
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Active Directory
Analytical Skills
Azure
Business Intelligence (BI)
Business Process Improvement
Business-to-Business (B2B)
Coaching
Collaboration
Communication
Creative Problem Solving
CRM
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
customer satisfaction
Customer Success
Customer Support
Customer-Focused Selling
Decision-Making
Delegation
Escalations Management
High Quality Standards
Information Technology
IT Service Management
ITIL
ITIL Service Strategy
ive Directory
Key Performance Indicators
Leadership
Management
Microsoft 0365
Microsoft Azure
Microsoft Office
Microsoft Power BI
Microsoft PowerPoint
MicroStrategy Reporting
Operational Excellence
operations
Operations Management
People Management
Point of Sale (POS) Systems
Power BI
PowerPoint
Problem Solving
Problem solving
Process Improvement
Professional Skills
Project Management
Project Team Management
quality assurance (QA)
Quality Control
Queue Management
Research
Research Scientist
Risk Management
Service-Level Agreements (SLA)
SQL
Strategic Planning
strategy
Team Effectiveness
Team Leadership
Team Management
Team Performance
Technical Support
Training
Troubleshooting
Verint Workforce Management
Contact Details
Email (Verified)
ameXXXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXX20Education
vidya vikas institute of engineering and technology
Bachelor of Technology - BTech
2012 - 2015
vidya vikas institute of engineering and technology
Diploma in Technology / Engineering
2009 - 2012
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