About

Amit Khatnani is a highly experienced Support Escalation Engineer at Microsoft with over 13 years of relevant experience. He is responsible for managing and resolving complex technical issues related to Microsoft products and services. Amit started his career as a Program Manager at HCL, where he was responsible for CSS Demand Forecasting. He then moved to the role of Senior Technical Manager at HCL, where he managed Bing Ads Global Support - Ad Policy Compliance and Technical Support. He has gained extensive experience in managing technical teams and resolving complex technical issues during his tenure at HCL. Amit has a strong educational background, having completed his Bachelor's and Master's degrees from Deendayal Upadhyay Gorakhpur University. He also holds a degree from Maharshi Dayanand University. He has a deep understanding of various technologies and platforms, including Microsoft Azure, Windows Server, and Microsoft Office 365. As a Support Escalation Engineer at Microsoft, Amit has been instrumental in resolving complex technical issues for clients. He has a proven track record of delivering high-quality support and ensuring customer satisfaction. He is a proactive problem-solver who is always willing to go the extra mile to resolve issues. Amit is a highly motivated individual who is passionate about technology and its applications in the real world. He is a team player who enjoys working in a collaborative environment. He has excellent communication and interpersonal skills, which enable him to build strong relationships with clients and colleagues. Overall, Amit Khatnani is a highly skilled and experienced Support Escalation Engineer who has a proven track record of delivering high-quality support and resolving complex technical issues. He is a valuable asset to any organization and is committed to delivering exceptional results.