About

Amit Makhija is a customer-centric and people-oriented professional with a strong sense of ownership in getting things done. He started his professional journey almost a decade back as a software engineer and has tried his hands in various roles such as software engineer, business analyst, and project manager before finding solace in product management as a role. Currently, he is working at the intersection of Technology, Business, and Customer Experience with a strong focus on Digital Payments & Digital Banking domain. He is helping card issuers & digital banks power their digital card issuance journeys & enabling mobile payment use cases such as Tokenization & NFC (Tap&Pay - Contactless payments) via digital wallets. Amit has previously worked in emerging technologies space, building AI/NLP-based chatbot products that deliver personalized user experience, optimize lead generation & sales, and assist in quality customer service. He has also been a people manager & led teams of talented cross-functional folks. He has strong business acumen with management and marketing communication skills and is skilled at coordinating with third-party vendors and working with cross-functional teams in multiple geographies. Amit has worked with enterprise clientele majorly in the BFSI, Healthcare, and Consumer goods space across US, UK, Canada, Asia Pacific. He is a perpetual student who believes in growth and learning as an ongoing process. He enjoys spending time on reading and writing, working out, meeting new people, and constantly learning new things. Amit's key skillset includes Product Management, Product Development, Go-to-market strategy, Agile Project Management, Business analysis, Client engagement, Cross-functional collaboration, Stakeholder management, Team management, and Relationship building. He has a strong interest in Business, Technology & Product, Fitness & Nutrition, and Human Psychology & Philosophy. Currently, Amit is working as a Product Management - Digital First Card Issuance + BaaS at Mastercard. He is part of the Asia Pacific regional Digital Consumer Growth product team, scaling Mastercard's Digital First payments platform that helps card issuers (banks & fintechs) across Asia Pacific issue instant digital cards on mobile devices and drive acquisition & engagement with a tailored, all-digital consumer payment experience. He is also managing strategic partnerships with payment service providers & fintechs across Asia Pacific. Amit has a PGPM degree in Marketing and Business Analytics from Great Lakes Institute of Management, BE in Computer Science from Thadomal Shahani Engineering College, and a short course in Blockchain, Digital C