About

Amy (Oberon) Elenius is a highly motivated and dedicated Senior Customer Success Manager at Gorgias, a startup that provides an integrated helpdesk for e-commerce brands. With over 9 years of relevant experience, Amy has found her niche in startups and specializes in getting in on the ground level to help new companies quickly grow. Her current role as a Senior Customer Success Manager at Gorgias involves providing personalized support and automation across multiple channels to over 2,500 businesses, including Timbuk2, Steve Madden, and MVMT. Amy is hardworking, flexible, and focused on being a positive cultural force in the workplace. She is always looking to take the next step in her career in SaaS and is driven by a hunger to succeed. Amy's education history includes a Diploma of Auslan from Melbourne Polytechnic, a Cert IV in Auslan, a Certificate IV in Celebrancy from Australian Celebrations, and several other certificates in business management, retail management, and retail sales. Amy's past experience includes working as a Customer Success Manager at Gorgias and a National Account Manager at Openpay. In both roles, she demonstrated excellent communication and problem-solving skills, which helped her build strong relationships with clients and drive business growth. Overall, Amy is a highly skilled and experienced professional who is passionate about helping startups succeed. She is always looking for new challenges and opportunities to grow and develop her skills. With her positive attitude, strong work ethic, and dedication to excellence, Amy is a valuable asset to any organization.