About

Amy Castle is a highly experienced helpdesk engineer with over 15 years of relevant experience in the industry. Currently, she is working as a Helpdesk Engineer at W Squared where she utilizes her technical skills to provide top-notch support to clients. In her current role, she is responsible for providing technical assistance to end-users, troubleshooting hardware and software issues, and resolving technical problems. Before joining W Squared, Amy worked as a Helpdesk Technician at Premier Radiology where she gained extensive experience in providing technical support to end-users, resolving technical issues, and maintaining computer systems. Prior to that, she worked as a Helpdesk Tech at LBMC where she provided technical support to clients, resolved technical issues, and maintained computer systems. Throughout her career, Amy has developed a strong understanding of computer systems, hardware, and software. She has also gained experience in troubleshooting, problem-solving, and providing technical assistance to clients. With her expertise and experience, Amy has become a valuable asset to any organization she works for. Amy is a quick learner and is always eager to learn new skills and technologies. She is a team player and enjoys collaborating with team members to achieve common goals. Amy is a proactive problem-solver and is always willing to go the extra mile to ensure that clients receive the best possible service. Overall, Amy Castle is a highly skilled and experienced helpdesk engineer with a proven track record of providing excellent technical support to clients. She is a valuable asset to any organization and is committed to delivering exceptional service to clients.