About

Anand Balasubramanian is a highly skilled and experienced data analytics professional with a career spanning over 14 years. Currently serving as the Director - Revenue Operations (Analytics) at Freshworks, he is responsible for driving revenue acceleration and margin enhancement through data insights, forecasting, planning, and execution. An AI enthusiast, Anand has a passion for leveraging technology to solve complex business problems. Anand's expertise lies in finance and operations, and he has successfully led several projects aimed at improving employee retention, sentiment analysis of new communication channels, and hiring channel effectiveness. He has also created a voice-enabled AI chatbot that can handle financial and operations-related queries and provide dynamic insights. Prior to joining Freshworks, Anand worked as an Associate Director - Business Performance Management at Cognizant, where he was responsible for driving revenue acceleration and margin enhancement through data insights, forecasting, planning, and execution. He has also served as a Senior Manager at Cognizant, where he led the execution of data science projects aimed at improving employee retention, M&A integration effectiveness, and employee productivity measurement. Anand holds a PGDM in Finance from IIM and a B.E. in Electronics & Communication Engineering from PSG College of Technology. His tech stack includes AI, sentiment analysis, data science, and integration. Anand is a seasoned professional with a proven track record of delivering results and driving business growth through data-driven insights and innovative solutions.