About

Ananya Kolay is an experienced software professional with a background in IT support and networking in the steel manufacturing industry. She has a passion for learning various technologies and has worked with SAP ECC 6.0, giving her a basic understanding of SAP ABAP/4 programming language. Currently, Ananya is working as a Microsoft Dynamics CRM Functional consultant with a focus on Sales, Service, and Marketing in mindteck. Ananya has a strong understanding of Microsoft Dynamics 365 Customer Engagement Environment, which is highly customizable and easy to integrate with different web APIs as per client's requirements. She has been instrumental in maintaining her company's whole CRM structure in a single platform. Ananya has worked with silicon systems as a Microsoft Dynamics 365 Techno-Functional consultant and with true height interface infosolution private limited as a SAP ABAP Process Associate (Intern). Ananya holds a Bachelor's Degree in Computer Science and Engineering from Calcutta Institute of Technology and completed her Higher Secondary education in Science from Bagnan Adarsha Balika Vidhalaya. She has relevant experience of 4.10 years as a Software Engineer with a strong focus on web technologies. Ananya is a highly motivated individual, constantly seeking new challenges and opportunities to learn and grow. She is a team player and has excellent communication skills, which enable her to work effectively with clients and team members. With her expertise in Microsoft Dynamics CRM and web technologies, she is an asset to any organization looking to streamline their CRM processes and improve customer engagement.