About

Andrea Jovanovic is a highly skilled Specialist in Human Factors and Usability Engineering, User Research, and Human-Centred Design. With over 12 years of relevant experience, Andrea has a deep understanding of designing and facilitating formative usability evaluations of medical devices to determine usability issues and propose design mitigations to improve safety, efficiency, and user experience. Currently working as a Human Factors Engineer at masimo, Andrea is responsible for presenting Human Factors findings with actionable recommendations to cross-functional teams and stakeholders in written reports and oral presentations. Andrea has previously worked as a Human Factors Specialist at Healthcare Human Factors, where she was responsible for designing and executing high- and low-fidelity usability tests to evaluate software and hardware of a variety of medical devices and healthcare systems. She has also facilitated summative usability evaluations for regulated medical devices, in accordance with FDA Human Factors Guidance and IEC 62366, to evaluate the ease of use and safety of medical devices seeking regulatory approval. Andrea has also conducted user research to understand context of use, establish user requirements, and inform patient safety decisions for medical device design and implementation. Andrea has a Master of Applied Science (MASc) degree in Human Factors – Industrial (Systems) Engineering from the University of Toronto, and a Bachelor of Applied Science (BASc) degree in the same field from the same university. She has a strong tech stack, including experience as a Research Scientist, tester, and designer. Overall, Andrea is a talented and experienced professional with a passion for designing medical devices that are safe, efficient, and user-friendly.