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andrew klopp

support engineer

Contact andrew

About

Andrew Klopp is an experienced Support Engineer with over 16 years of relevant experience in the industry. He is currently working with VMware as a Support Engineer, where he is responsible for providing technical support to customers and ensuring the smooth functioning of their systems. Andrew has previously worked with Staples and Compucom as an Onsite Hardware Technician, where he gained hands-on experience in troubleshooting and repairing hardware issues. He has a proven track record of providing excellent customer service and resolving complex technical issues in a timely and efficient manner. As a Support Engineer, Andrew possesses strong technical skills in areas such as virtualization, cloud computing, and networking. He is proficient in using various tools and technologies to diagnose and resolve technical issues, and has a deep understanding of different operating systems and software applications. Andrew is a highly motivated individual who is passionate about technology and committed to delivering exceptional customer service. He is a team player and enjoys working collaboratively with his colleagues to achieve common goals. He is also an excellent communicator, with the ability to explain technical concepts to non-technical stakeholders in a clear and concise manner. Overall, Andrew Klopp is a highly skilled and experienced Support Engineer who would be a valuable asset to any organization. His technical expertise, customer service skills, and strong work ethic make him an ideal candidate for any role in the IT industry.

Education

-

Companies

vmware

staples

compucom

sp global platts

Experience

17.7 Years

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Experience

support engineer

vmware | palo alto, california, united states

2010 - 2022

onsite hardware technician

staples | framingham, massachusetts, united states

2009 - 2010

onsite hardware technician

compucom | fort mill, south carolina, united states

2009 - 2010

support

sp global platts | new york, new york, united states

2003 - 2005

Skills

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active directory

change management

cloud computing

desktop deployment

disaster recovery

general awesomeness

hardware

Hardware

incident management

itil

linux

microsoft certified professional

microsoft technologies

servers

vdi

virtualization

vmware

vmware certified professional

vmware esx

vmware infrastructure

vmware view

vmware vsphere

vsphere

windows

windows server

Contact Details

Email (Verified)

andXXXXXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXXXX

Education

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