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andrew thompson
cloud support engineer
About
Andrew Thompson is a highly skilled cloud support engineer with over 18 years of relevant experience. Currently, he is working at Amazon as a Cloud Support Engineer. Andrew has a proven track record of providing exceptional support to cloud-based clients and ensuring their satisfaction. Before joining Amazon, Andrew worked at A9.com as a Search Client Services Engineer, where he gained valuable experience in search technology. He was responsible for ensuring the smooth functioning of search algorithms and providing technical support to clients. Prior to this, he worked at Palantir Technologies as a Product Support Engineer, where he was responsible for providing technical support to clients using the company's software products. Andrew holds a Bachelor's degree in Computer Science from Santa Clara University, where he graduated in 2003. During his time at Santa Clara University, he gained comprehensive knowledge of computer systems and programming languages. Andrew's technical expertise lies in the field of search technology. He has extensive knowledge of search algorithms and is proficient in using various search tools. Andrew's experience in cloud support and search technology makes him a valuable asset to any team. He is a proactive and result-driven individual who is always willing to go the extra mile to ensure client satisfaction.
Education Overview
• santa clara university leavey school of business
Companies Overview
• amazon
• a9.com
• palantir technologies
• cisco
• supergo bike shop
Experience Overview
19.3 Years
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Experience
Skills
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centos
cisco call manager
cisco ios
cisco technologies
cloud computing
coaching
css
data center
git
html
interviewing skills
ip
java
leadership
linux
network architecture
network engineering
network security
networking
oracle database
palantir
palantir gotham
palantir hedgehog
palantir metropolis
postgresql
problem solving
public speaking
python
rhel
routing
search
Search
shell scripting
sql
tcp/ip
testing
troubleshooting
unified communications
unix
virtualization
vmware
voip
Contact Details
Email (Verified)
andXXXXXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXXXXEducation
santa clara university leavey school of business
1998 - 2003
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