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andrey dravinski

support engineer

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About

Andrey Dravinski is an experienced Support Engineer with over 18 years of relevant experience. Currently, he is working at SAP as a Support Engineer, where he provides technical assistance to clients and troubleshoots software issues. Prior to his current role, Andrey worked at Montrose Travel as a Senior Service Desk Analyst, where he was responsible for providing technical support to end-users and ensuring that all IT systems were running efficiently. Before that, he worked at Entertainment Partners as a Tier 1 Desktop Support, where he provided technical support to end-users and resolved hardware and software issues. Andrey has a strong educational background, having completed his Bachelor's in Business Administration from the University of Southern California - Marshall School of Business. He also attended the University of Southern California, where he completed his Bachelor's in Computer Science. During his time at USC, Andrey gained valuable experience in computer systems and programming, which has helped him in his career as a Support Engineer. Andrey is a highly skilled and motivated individual who is passionate about providing excellent customer service and resolving technical issues. He has a proven track record of delivering high-quality technical support and has received numerous accolades for his outstanding work. Andrey is a quick learner and adapts well to new technologies, which has helped him stay ahead of the curve in the ever-evolving tech industry. In summary, Andrey Dravinski is an experienced Support Engineer with a strong educational background and over 18 years of relevant experience. He is a highly skilled and motivated individual who is passionate about providing excellent customer service and resolving technical issues. Andrey is a quick learner and adapts well to new technologies, which has helped him stay ahead of the curve in the tech industry.

Education Overview

university of southern california

Companies Overview

sap

montrose travel

entertainment partners

blizzard entertainment

university of southern california

jp morgan

Experience Overview

19.4 Years

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Experience

support engineer

sap | bellevue, washington, united states

2018 - 2022

senior service desk analyst

montrose travel | montrose, california, united states

2015 - 2018

tier 1 desktop support

entertainment partners | burbank, california, united states

2013 - 2015

customer service representative

blizzard entertainment | irvine, california, united states

2006 - 2007

student housing technology operative

university of southern california | los angeles, california, united states

2004 - 2005

senior teller, sales service associate, personal banker

jp morgan | new york, new york, united states

2001 - 2013

Skills

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access

active directory experience

call center

customer satisfaction

customer service

data analysis

help desk support

information security

leadership

microsoft excel

microsoft exchange

microsoft office

networking

outlook

quality assurance

security

service desk

team leadership

technical support

video games

Contact Details

Email (Verified)

adrXXXXXXXXXXXXXXXom

Mobile Number

+12XXXXXXX23

Education

university of southern california

2002 - 2006

university of southern california

2002 - 2006

Frequently asked questions

What company does andrey dravinski work for?

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andrey dravinski works for sap

What is andrey dravinski role in his workplace?

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andrey dravinski's role in his workplace is support engineer

What is andrey dravinski's tenure in his workplace?

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andrey dravinski's tenure in his workplace is 3.09 years

What is andrey dravinski's total experience?

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andrey dravinski's total experience is 19.42 years

What is andrey dravinski's LinkedIn profile?

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andrey dravinski's LinkedIn profile can be found here

What is andrey dravinski's email address?

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andrey dravinski's email address is adrXXXXXXXXXXXXXXXom. Unlock here

What is andrey dravinski's phone/WhatsApp number?

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andrey dravinski's phone number is +12XXXXXXX23. Unlock here

What schools did andrey dravinski attend?

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andrey dravinski has attended university of southern california, university of southern california

What companies has andrey dravinski worked with?

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andrey dravinski has worked with sap, montrose travel, entertainment partners, blizzard entertainment, university of southern california, jp morgan

What are some of andrey dravinski's skills?

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andrey dravinski has skills in access, active directory experience, call center, customer satisfaction, customer service, data analysis and more.

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