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andrey dravinski
support engineer
About
Andrey Dravinski is an experienced Support Engineer with over 18 years of relevant experience. Currently, he is working at SAP as a Support Engineer, where he provides technical assistance to clients and troubleshoots software issues. Prior to his current role, Andrey worked at Montrose Travel as a Senior Service Desk Analyst, where he was responsible for providing technical support to end-users and ensuring that all IT systems were running efficiently. Before that, he worked at Entertainment Partners as a Tier 1 Desktop Support, where he provided technical support to end-users and resolved hardware and software issues. Andrey has a strong educational background, having completed his Bachelor's in Business Administration from the University of Southern California - Marshall School of Business. He also attended the University of Southern California, where he completed his Bachelor's in Computer Science. During his time at USC, Andrey gained valuable experience in computer systems and programming, which has helped him in his career as a Support Engineer. Andrey is a highly skilled and motivated individual who is passionate about providing excellent customer service and resolving technical issues. He has a proven track record of delivering high-quality technical support and has received numerous accolades for his outstanding work. Andrey is a quick learner and adapts well to new technologies, which has helped him stay ahead of the curve in the ever-evolving tech industry. In summary, Andrey Dravinski is an experienced Support Engineer with a strong educational background and over 18 years of relevant experience. He is a highly skilled and motivated individual who is passionate about providing excellent customer service and resolving technical issues. Andrey is a quick learner and adapts well to new technologies, which has helped him stay ahead of the curve in the tech industry.
Education
• university of southern california
Companies
• sap
• montrose travel
• entertainment partners
• blizzard entertainment
• university of southern california
• jp morgan
Experience
19.4 Years
Find anyone’s contact
Experience
customer service representative
blizzard entertainment | irvine, california, united states
2006 - 2007
student housing technology operative
university of southern california | los angeles, california, united states
2004 - 2005
senior teller, sales service associate, personal banker
jp morgan | new york, new york, united states
2001 - 2013
Skills
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access
active directory experience
call center
customer satisfaction
customer service
data analysis
help desk support
information security
leadership
microsoft excel
microsoft exchange
microsoft office
networking
outlook
quality assurance
security
service desk
team leadership
technical support
video games
Contact Details
Email (Verified)
adrXXXXXXXXXXXXXXXomMobile Number
+12XXXXXXX23Education
university of southern california
2002 - 2006
university of southern california
2002 - 2006
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