About

Andrey Tigay is a highly skilled Software Engineer with over 13 years of relevant experience in the field. Currently, he is working with Contentful as a Software Engineer, responsible for backend development of services related to authentication and authorization, usage reporting API, and subscriptions management. His primary focus is on Ruby/RubyOnRails. Before his current role, Andrey worked with Contentful as a QA Engineer, where he was responsible for testing activities in the cross-functional team responsible for billing and authorization backend. He performed exploratory testing and end-to-end automation testing with a custom Python framework. Andrey also supported the team in applying new testing processes, such as shifting towards a "quality is responsibility of the whole team" approach and organizing exploratory testing sessions for developers. Andrey also worked as a Technical Support Engineer at Contentful, where he led the project of launching Contentful Community and established a QA process for the re-worked Submit Ticket Form. He provided technical assistance and helped investigate issues with Contentful APIs, SDKs, and Web applications. Andrey also improved the customer support team's processes related to support ticket lifecycle and inter-teams communications. Andrey holds a degree in Computer Software Engineering from Ivanovo State Power University. He has expertise in Software Engineering, testing, backend development, QA, Ruby, Python, and Web technologies. With his vast experience and expertise, Andrey is a valuable asset to any organization.