About

Anelia Radeva is a Junior Software Engineer currently working at EPAM Systems. She is a dedicated and hardworking individual with a passion for learning and growing in her field. Anelia is currently studying Software Engineering with a focus on Java WEB at Software University in Sofia. She is always eager to learn new things and improve herself every day. Anelia has over 4 years of experience in customer service, where she developed her skills in communication, problem-solving, and attention to detail. She has worked as a Front Office Specialist at Raiffeisenbank Bulgaria, where she processed all cash transactions, maintained accurate details of each transaction, and balanced the currency. She also helped customers get through tedious banking processes and brought in new customers by advertising new services and boosting business referrals. Anelia also has experience as a Seasonal Sales Associate at O'Bos Enterprises, where she ensured high levels of customer satisfaction through excellent sales service. She assessed customers' needs, provided assistance and information on product features, and cross-sold products. She built productive trust relationships with customers and worked with co-workers to ensure proper customer service. Anelia holds a Bachelor's degree in Economics from the University of National and World Economy and is expected to complete her Advanced degree in Software Engineering from Software University in December 2021. She has a strong tech stack, including skills in Software Engineering, Java, and Web development. Overall, Anelia is a highly motivated and dedicated Junior Software Engineer with a diverse background in customer service and sales. She is always looking for new challenges and opportunities to grow in her field.