About

A dynamic and detail-driven Business Analyst & Product Owner with 5 years of experience translating complex payroll and HRIS workflows into intuitive, scalable solutions. Expert in requirement elicitation, process re engineering BPMN/UML, and Agile delivery through Scrum and SAFe frameworks. Known for leading backlog grooming, sprint planning, and UAT execution across multi-regional deployments—delivering outcomes like 40% faster onboarding, 30% shorter ticket resolution time, and 35% improvement in audit accuracy. Proficient with Jira, Confluence, SQL, and ServiceNow; skilled in Story Mapping, MoSCoW prioritization, and Value Stream Mapping. Adept at building strong stakeholder relationships, driving cross-functional collaboration, and aligning delivery with both user needs and strategic goals. Certified CSPO® and Lean Six Sigma Green Belt, blending sharp analytical skills with a passion for people-first digital transformation.