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Anjali Thacker
Product Management @ CloudSEK
About
Anjali Thacker is an experienced Product Specialist with a demonstrated history of working in the computer and network security industry. She is currently working as a Customer Success Manager at CloudSEK and is responsible for ensuring customer satisfaction and retention. Anjali has a strong background in CompTIA Security+ and CloudSEK, which has helped her excel in her current role. Anjali has 2.18 years of relevant experience in the industry and has previously worked at CloudSEK as an Onboarding Specialist and Product Specialist. Her experience has given her a deep understanding of the industry and has helped her develop a keen eye for detail. She is passionate about providing excellent customer service and is always willing to go the extra mile to ensure customer satisfaction. Anjali holds a Master of Business Administration degree in Analytics and Finance from Symbiosis Institute of Digital & Telecom Management (SIDTM), Pune, which she completed in 2021. Prior to that, she completed her Bachelor of Technology in Information Technology from Dharmsihn Desai University in 2017. Anjali is a highly motivated individual with excellent communication and interpersonal skills. She is a team player and enjoys working collaboratively with others to achieve common goals. She is always eager to learn new things and is constantly seeking to expand her knowledge and skills. In summary, Anjali Thacker is an experienced Product Specialist with a strong background in CompTIA Security+ and CloudSEK. She is currently working as a Customer Success Manager at CloudSEK and is passionate about providing excellent customer service. Anjali holds an MBA in Analytics and Finance and a Bachelor of Technology in Information Technology. She is a highly motivated individual with excellent communication and interpersonal skills and is always eager to learn and grow.
Education
• symbiosis institute of digital telecom management sidtm pune
• dharmsinh desai university
Companies
• cloudsek
• subex
• ey
• symbiosis institute of digital telecom management
• cybage
• institute for plasma research
Experience
4.3 Years
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Account Management
Adobe Photoshop
Analytical Skills
AngularJS
Application Programming Interfaces (API)
ASP.NET
Business-to-Business (B2B)
C#
C++
Cascading Style Sheets (CSS)
Coaching
Communication
Customer Experience
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Customer Value
Cybersecurity
Data Analysis
Executive-level Communication
Fraud Prevention
HTML
IBM SPSS
Information Technology
Java
JavaScript
Jira
Microsoft Excel
Microsoft Office
Network Architecture
New Product Ideas
Presentations
Problem Solving
Product Development
Product Management
product manager
Product Planning
Product Road Mapping
Product Strategy
Python (Programming Language)
Requirements Analysis
Software as a Service (SaaS)
Software Engineer
Software Engineering
SQL
Statistical Data Analysis
strategy
Tableau
Teamwork
Technical Support
Telecommunications
User Experience (UX)
Contact Details
Email (Verified)
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+91XXXXXXXX99Education
symbiosis institute of digital telecom management sidtm pune
Master of Business Administration - MBA
2019 - 2021
dharmsinh desai university
Bachelor of Technology (BTech)
2013 - 2017
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