About

Ankit Batra is a seasoned Cloud Computing/Infrastructure Specialist and a customer-centric IT professional with 8 years of diversified and extensive hands-on support, implementation, and design experience with a wide range of AWS Services, Citrix, and Microsoft products. As a Senior Cloud Engineer at Amazon Web Services (AWS) SE, Ankit is an expert in EC2 Windows, Amazon WorkSpaces SME, and has a developing knowledge of Data Warehousing, Analytics, and Containers. Ankit's skills include Amazon Web Services, Cloud Infrastructure services such as Ec2, Ec2 Image Builder, Systems Manager, Directory Services, VPC, IAM, S3, EBS, Migration Services such as VM Import/Export, Server Migration Service, CloudEndure, and Application Migration Service, End User Computing Services such as Amazon WorkSpaces, AppStream 2.0, WorkDocs, WorkMail, Chime, Enterprise Application Services such as FSx for Windows/NetApp OnTap, BI – CloudWatch Application Insights, Monitoring Services such as CloudWatch and CloudTrail, MFA, SAML 2.0 SSON, Microsoft Windows, Active Directory, Performance, IIS, Microsoft SQL, Linux (basics), and Citrix XenApp/Desktop/PVS. Ankit is currently working as a Senior Cloud Engineer, AWS Support Engineering, at Amazon. In his previous role as a Cloud Engineer II, AWS Support Engineering, Ankit worked as a senior engineer in the Compute team in AWS Premium Support. He was a Subject Matter Expert in Compute/Infrastructure - Amazon EC2, and 'End User Computing' – Amazon WorkSpaces, and Developing SME on AppStream 2.0. Ankit also worked as a Regional Quality Lead, Regional Support Operations (Escalation) Lead, and Lead Technical Interviewer (Hiring POC). He worked with AWS Cloud/Solution Architects to help customers migrate their current infrastructure to AWS and run POCs on new AWS Infrastructure. Ankit reviewed business use cases, network designs, application and services dependencies, and appropriately shared deployment guidance. He also explained the value proposition to AWS customers. Ankit worked with AWS Technical Consultants/Account Managers to help enterprise customers migrate, solve high impact/complex issues, and deliver onboarding sessions/trainings. He guided customers about the best practices - Security and cost optimization. Ankit also worked as a SupportOps Engineer, which acted as an escalation point for Cloud Support engineers and was AWS first responder for multiple services -